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What are the reasons a deposit through Mobile Deposit could be refused?

The system may automatically reject checks for any of the following reasons:

  • The check image isn’t readable
  • The check is folded or torn
  • The check isn’t signed on the front or on the back
  • The check does not include the  “For Mobile Deposit Only at TCU” endorsement on the back
  • The check amount doesn’t match what the member entered
  • The check meets one of the definitions above as an item that can’t be deposited through mobile deposit.
  • The MICR number is altered or illegible

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