Member Services Teller – Part-Time

Trailhead Credit Union has an open position for a part-time Member Services Teller in our Division Street branch. We hire people that have the skills to deliver high quality member service and need-based selling. The position would be responsible for assisting our members with their transactions while providing excellent service which includes identifying additional financial product needs and recommending Trailhead solutions.

Responsibilities:

• Uphold the Trailhead service promises: Deliver, Engage, Anticipate, Respectful, Reward
• Handle monetary transactions for our members
• Assist members with financial services either by phone, mail, or in person
• Use need-based selling to provide great service to our members
• Interact and support other members of Trailhead staff and management in a positive, respectful, and professional manner

Work Week:

• 29 hours per week with some Saturdays and flexibility required
• Weekday hours are generally 1:00-6:00

Required:

• High school diploma
• Cash handling and customer service experience
• Great verbal and written communication skills
• Knowledge of windows products

Preferred experience:

• 2+ years of experience in the financial services industry

The Trailhead difference:

As we embrace the “small enough to know better” mantra, we work to guide each member on their individualized path to financial success. We believe in Portland, our hometown, and the unique people who live here. So we embrace their individuality and work to help them succeed. Learn more about the Trailhead difference at www.trailheadcu.org.

Apply Now

Please email your resume with a cover letter explaining your interest in the position to [email protected].