Careers
The career trek can often lead to an ultimate base camp. Experience the journey with us.
As we embrace the “small enough to know better” mantra, we work to guide each member on their individualized path to financial success. We believe in Portland, our hometown, and the unique people who live here. So we embrace their individuality and work to help them succeed.
At Trailhead we know that success is a result of our exceptional employees. Our respect for these individuals motivates us to provide staff with opportunities for professional development, as well as a competitive salary and a generous benefits package.
Benefits
Healthcare
- 100% employer-paid Medical, Vision, and Dental insurance for full-time employees
- Life and Accidental Death & Dismemberment Insurance
- Salary Continuation Insurance
- Health Care and Dependent Care Reimbursement Account (Flexible Spending)
- Supplemental Insurance offered at group rates
- Extended Leave Bank (ELB)
401(k) Retirement Plan
- 100% vested
- Participation begins after three months of employment
- After one year of employment, Trailhead will contribute 3% of your salary AND will match 50% of your contribution up to the first 6% of your salary
Paid Time Off
- Earn up to 20 days in the first year
- 11 paid holidays per year
Continuing Education & Professional Development
- Opportunities for workshops, seminars, classes, and conferences
- Tuition support for college classes
Transit and Parking
- Get reimbursed for the cost of a Tri-Met pass or parking equal to that amount
The Trailhead Difference
- Casual Dress Code: we wear jeans every day!
- Body-tattoos and facial piercings are a-okay – show your authentic self
- The small perks: annual staff appreciation party, free coffee, free checks, frequent potlucks, Trailhead swag, annual logo-wear reimbursement, and more!
Please reference the Trailhead Employee Handbook for complete details on benefit policies. Not all benefits and reimbursements are available for part-time staff. Inquire with Trailhead management for further details.
Current Openings
- Senior Accountant
- Member Service Teller – Part-Time, Division Branch
- Member Accounts Specialist – Division Branch
Senior Accountant
Trailhead Credit Union is seeking a forward-thinking and experienced Senior Accountant (SA) to join our Accounting department. The SA will work alongside another colleague support to the CFO with a variety of high-level operational accounting tasks.
What Your Day Looks Like:
- Enjoy a freshly brewed cup of local coffee! Get settled for the day and prepare to take on a busy day of detailed work.
- Provide prompt, efficient, confidential and accurate service in the processing of all information for the Accounting department and our members.
- Prepare monthly reporting for the Board of Directors.
- Manage month-end closing process.
- Manage and maintain monthly Bank Reconciliation, and other monthly ad hoc financial documents and reports.
- You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
- Maintain and reconcile monthly General Ledger balance sheets, and verifies accuracy with CFO.
- Process Accounts Payable in a timely manner. Ensure Accounts Receivables are in balance.
- Receive some praise and feedback from your supervisor.
- Prepare and maintains departmental procedures as needed.
- Serve as a back-up on additional operational accounting functions.
- Time to go home and know that today: You. Made. A. Difference.
Work week:
- Monday thru Friday, 8:30-5:30. That’s right, no weekends!
- Ability to work a hybrid remote schedule once you’re trained.
Required:
- High school diploma or equivalent required.
- Bachelor’s degree with an emphasis in Accounting, Economics, or closely related field required.
- Minimum of five years of previous or similarly-related experience required.
- Demonstrated knowledge of GAAP
- Ability to work accurately with figures and perform detailed work.
- Must demonstrate ability to exercise good judgment, initiative, and tact in dealing with people. Must present a professional, friendly and businesslike manner and appearance.
- Excellent verbal communication skills as well as professional, error-free written communication.
- Working knowledge of Windows products
- Demonstrated flexibility to perform any financial service-related assignment necessary to keep the financial services area functioning and to provide adequate service to the membership.
Preferred experience:
- Active CPA License
- Previous experience in a financial institution.
Job Type: Full-time, Exempt
Salary: $56,500 – $67,500
Member Service Teller – Part-Time, Division Branch
Make a direct impact.
Propose solutions.
Be appreciated for your successes.
Create positive energy.
Laugh daily with coworkers.
Enjoy work.
Your voice, professional and personal development, and individuality will be valued at Trailhead.
Trailhead Credit Union is seeking a part-time service-oriented, member-centric individual to join our branch on SE Division Street 20-29 hours per week. The part-time Member Service Teller (MST) will work with a dynamic team to serve our membership face-to-face, and through other mediums daily.
What Your Day Looks Like:
- Start your day with a cup of coffee
- Get ready to be the face of the credit union! Prep your work station so that you’re ready to take on the day!
- Check in with your co-workers; make some jokes.
- Complete a variety of transactions to meet our member’s unique needs. Give members an experience to remember!
- Assist members of Trailhead Credit Union in person, via telephone, snail mail, email, or online through our app.
- Replace debit/ATM/credit cards as needed.
- Take a break! Check out the Chinese Gardens across the street. Enjoy a stretching session in our Serenity Room. Dine at a local restaurant or our breakroom.
- Back to being a Rockstar: You will spend most of your day problem-solving, listening, and providing answers to a variety of our member’s requests.
- Receive some praise and feedback from your supervisor.
- You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
- Time to go home and know that today: You. Made. A. Difference.
Work week:
- Monday thru Friday, 20-29 hours per week; hours can be flexible based on branch and employee’s needs. That’s right, no weekends!
Required:
- High school diploma or equivalent
- Minimum of 1 year of previous cash handling experience (your previous experience at a coffee shop, fast food restaurant or retail store are valuable here!)
- Ability to provide exceptional customer service
- Demonstrated ability to communicate professionally and provide our members with excellent, prompt service.
- Knowledge of windows products
NOTE: we recognize imposter syndrome is real. If you do not perfectly fit every characteristic, we strongly encourage you to apply. Show us your individual shine, demonstrate your ability to learn, illustrate your capacity for determination and we can teach the rest.
Preferred experience (Desired, but not required!):
- Previous teller experience
- Some college coursework, including successful complete of college-level accounting or math courses
Job Type: Part-time
Hourly Pay: $17.00 – $18.19 per hour depending on experience & skill set
Member Accounts Specialist – Division Branch
Make a direct impact.
Propose solutions.
Be appreciated for your successes.
Create positive energy.
Laugh daily with coworkers.
Enjoy work.
Your voice, professional and personal development, and individuality will be valued at Trailhead.
Trailhead Credit Union is seeking a service-oriented, member-centric individual to join our vibrant SE Division branch. The Member Account Specialist will work with a dynamic team to serve our membership face-to-face, and through other mediums daily.
What Your Day Looks Like:
- Start your day with a cup of coffee at the branch (coffee from local roasters, of course).
- Get ready to be the face of the credit union! Prep your work station so that you’re ready to take on the day!
- Check in with your co-workers; make some jokes.
- Complete a variety of transactions to meet our member’s unique needs. Give members an experience to remember!
- Assist members of Trailhead Credit Union in person, via telephone, email, or online through our app.
- Replace debit/ATM/credit cards as needed.
- Take a break! Grab lunch at one of the wonderful local restaurants in the neighborhood.
- Back to being a Rockstar: You will spend most of your day problem-solving, listening, and providing answers to a variety of our member’s requests. You’ll open new accounts, and help guide members to the most appropriate product or services based on their needs.
- Receive some praise and feedback from your supervisor.
- You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
- Time to go home and know that today: You. Made. A. Difference.
Work week:
- Monday thru Friday, 8:30-5:30. That’s right, no weekends!
Required:
- High school diploma or equivalent
- Minimum of 2 years of previous experience in a financial institution or cash handling and applicable customer service experience
- Ability to provide exceptional customer service
- Demonstrated ability to communicate professionally and provide our members with excellent, prompt service.
- Knowledge of windows products
NOTE: we recognize imposter syndrome is real. If you do not perfectly fit every characteristic, we strongly encourage you to apply. Show us your individual shine, demonstrate your ability to learn, illustrate your capacity for determination and we can teach the rest.
Preferred experience (Desired, but not required!):
- Previous teller experience
- Some college coursework, including successful completion of college-level accounting or math courses
Job Type: Full-time
Hourly Pay: $17 – $19.50 per hour
Apply Now
Please email your resume with a cover letter explaining your interest in the position to [email protected].
