We will be closed Friday and Saturday, July 3 and 4, for Independence Day.

BALANCE Financial Counseling

When you come to a fork in the road, get help choosing the right direction.

Trailhead Credit Union is dedicated to helping you realize your financial goals – reducing your debt, saving for higher education, buying your first home, or planning for retirement. That’s why we have partnered with BALANCE, a financial fitness program that provides information to help you achieve your goals.

As a Trailhead Credit Union member, you have access to FREE, confidential financial information and advice six days a week.

Program Features


BALANCE counselors can answer a wide variety of financial questions – from how long an item stays on your credit report to whether it’s better to lease or buy a car. Visit InfoLine

Money Management Counseling

If you’re not completely comfortable with your spending plan, or would like some guidance with this or other financial issues, consider a free and confidential money management counseling session with a BALANCE certified financial planner. Visit Money Management Counseling

Debt Management Plan

If bills have gotten out of hand, your counselor may be able to arrange a Debt Management Plan. BALANCE negotiates with creditors to reduce interest and fees so you can pay your debt quickly and efficiently. As a member of Trailhead, the program’s monthly administration fee of $20 is waived. Visit Debt Management Plan

Credit Report Review

BALANCE can help you get a free or low-cost copy of your credit report and provide a free and confidential credit report review to ensure you have the tools necessary to improve, maintain and protect your credit standing. Visit Credit Report Review

Housing Education

If you want to buy a home in the next few years, BALANCE counselors can help you develop a personal plan of action to make you a homeowner. Visit Housing Education

Identity Theft

Take steps to avoid becoming a victim of identity theft, or to recover if damage has already been done. Visit Identity Theft services

Natural Disaster Toolkit

This online Natural Disaster Financial Toolkit helps you overcome the difficult financial challenges that can arise as a result of a disaster as well as be prepared for future catastrophes. Visit the Natural Disaster Toolkit


Call a BALANCE counselor at 888-456-2227 and let them know you are a Trailhead Credit Union member. Counselors are available:

  • Monday – Thursday: 5:00 a.m. to 8:00 p.m
  • Friday: 5:00 a.m. to 5:00 p.m.
  • Saturday: 8:00 a.m. to 5:00 p.m.

Or visit www.balancepro.net for more information.