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How do I sign up for Online Banking?

To initially sign up for Online and Mobile Banking, you will need to talk to a Member Service Officer by phone or in person to get a username and temporary password. Then, for Online Banking on a PC, follow these steps:

  1. To begin, visit www.trailheadcu.org and click “LOGIN”, found at the top of any page.
  2. Click “New User Registration”.
  3. Review and accept the Terms & Conditions.
  4. Enter your
    • 6-digit account number
    • Last 4 digits of your SSN
    • Your date of birth
  5. Confirm your username and enter your temporary Online Banking password.
  6. You will be asked to change your password. Passwords must meet the following requirements:
  • Must be between 12 and 20 characters in length
  • Must contain at least one letter, number, and special character
  • Must contain both uppercase and lowercase letters
  • Cannot contain the following special characters: . @ : ~ (Period, At, Colon & Tilde)
  • Cannot be one of your last 3 passwords
  1. Select your Primary Account. This will be the first account displayed on the Accounts screen. Most people choose their checking account.
  2. Once registration is complete, you can log in with your username and password.

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