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However you prefer to connect, our Member Services staff are here to serve you.


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Branch Locations

Division: 3354 SE Division Street
Mississippi: 3904 N Mississippi Avenue
Old Town: 221 NW Second Avenue

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Branch Closures

We observe these holiday closures

Martin Luther King, Jr. Day—Monday, January 15
Presidents’ Day—Monday, February 19
Memorial Day—Monday, May 27
Juneteenth—Wednesday, June 19
Independence Day—Thursday, July 4
Labor Day—Monday, September 2
Indigenous Peoples’ Day—Monday, October 14
Veterans Day —Monday, November 11
Thanksgiving—Thursday & Friday, November 28 & 29
Christmas Day—Wednesday, December 25

New Year’s Day—Wednesday, January 1
Martin Luther King, Jr. Day
—Monday, January 20

View Commonly Asked Questions

For an ACH or Electronic Transfer to Trailhead, please provide the following information:

  • Your name
  • Trailhead Routing & Transit (ABA) Number: 323075563
  • Your 6-digit account number
  • Specify whether deposit should go to Checking or Savings

Yes, please notify us when you are traveling so that we can put a travel note on your account. Please ensure we have a good phone number so Visa’s Fraud Prevention system can reach you to confirm or deny any purchases that seem out of the ordinary.

The Monthly Qualification Cycle goes from the last day of the month to the next to last day of the next month. Monthly Qualification Cycle dates are not the same as our Statement Cycle dates.

Cycle BeginsCycle Ends
December 31January 30
January 31February 27  (February 28 during leap year)
February 28 (February 29 during leap year)March 30
March 31April 29
April 30May 30
May 31June 29
June 30July 30
July 31August 30
August 31September 29
September 30October 30
October 31November 29
November 30December 30

To qualify for your account’s rewards, all of your account’s qualifying transactions must post and settle to your Kasasa Cash or Kasasa Cash Back account within the Monthly Qualification Cycle dates stated above. Transactions bundled together by merchants and received by our institution as a single transaction count as a single transaction for the purpose of earning your account’s rewards. Account transactions and activities may take one or more days to post and settle to the account and all must do so during the Monthly Qualification Cycle in order to qualify for your account’s rewards.