Careers

The career trek can often lead to an ultimate base camp. Experience the journey with us.

100 Best Nonprofits 2015At Trailhead we know that success is a result of our exceptional employees. Our respect for these individuals motivates us to provide staff with opportunities for professional development, as well as a competitive salary and a generous benefits package.

We offer competitive benefits including: Full medical, dental and vision insurance, 401K plan, Paid Time Off, life insurance, transportation/parking subsidy, education and tuition assistance, casual dress, and more. Equal opportunity employer.


Member Account Specialist – Part-Time

Trailhead Credit Union has an open position for a part-time Member Account Specialists at our Mississippi Branch. We hire people that have the skills to deliver high quality member service and needs-based selling. This position combines the traditional duties of a Teller and New Accounts Representative; assisting our members with their transactions while providing excellent service which includes identifying additional financial product needs and recommending Trailhead solutions.

Responsibilities:

  • Uphold the Trailhead service promises: Deliver, Engage, Anticipate, Respectful, Reward
  • Handle monetary transactions for our members
  • Act as New Account Concierge which includes but is not limited to: opening new membership accounts, successful implementation of onboarding program with new members, and regular follow-ups.
  • Assist members with financial services either by phone, mail, or in person
  • Use needs-based selling to provide great service to our members
  • Interact and support other members of Trailhead staff and management in a positive, respectful, and professional manner

Work Week

  • 25 hours per week

Required:

  • High school diploma
  • Cash handling and customer service experience
  • Great verbal and written communication skills
  • Knowledge of windows products

Preferred experience:

  • 2+ years of experience in the financial services industry

The Trailhead difference:

As we embrace the “small enough to know better” mantra, we work to guide each member on their individualized path to financial success. We believe in Portland, our hometown, and the unique people who live here. So we embrace their individuality and work to help them succeed.

A cover letter and resume will be required.  Please forward resume and cover letter, indicating the position you are applying for, to hr@trailheadcu.org.