smiling woman looking to the side

Careers

Join team Trailhead

Opportunities that as unique as you are

An independent spirit thrives here.

We celebrate and support the individuality and success of all people. Your skills & experience will get you where you need to be, your individuality will make the difference in your career growth.

Each day you will make a direct impact, be appreciated for your success, and feel a sense of accomplishment knowing that you made a difference for someone in your community.

Benefits

Health

  • 100% of insurance premiums paid for employee
  • 50% of insurance premiums paid for qualified dependents
  • Additional supplemental insurance and FSA options

Wellness

  • 4 weeks of Paid Time Off annually
  • 12 paid holidays annually, plus one paid training day annually
  • Paid Volunteer Time – up to 10 hours per year
  • Monthly transportation benefit
  • Annual employee appreciation events
  • Casual, inclusive dress code

Future

  • Matching 401(k) contributions, up to 6%
  • Generous education reimbursement & training opportunities
  • Personalized retirement education

Current Openings

Make an impact.

Make a direct impact.

Propose solutions.

Be appreciated for your successes.

Create positive energy.

Enjoy work.

Trailhead Credit Union is seeking an experienced and dynamic individual to join our Operations department as a Human Resources Manager. With a consultative approach, the HR Manager will work directly with all levels of the organization to problem solve, influence resolution, and mitigate risk in a variety of areas of people management.

What Your Day Looks Like:

  • Start your day with a cup of coffee (coffee from local roasters, of course).
  • Get ready to assist your fellow employees! Review email messages and voicemails so that you can prioritize tasks and take on the day!
  • You will spend most of your day completing time-sensitive tasks, problem-solving, listening, and providing answers to a variety of our manager’s & employee’s questions.
  • Take a break! Grab lunch at one of the wonderful local food trucks in the neighborhood or take a walk in the Chinese Garden (we have an employee membership!) to center yourself before you come back to the office.
  • Back to being a Rockstar! You’ll be responsible for a variety of tasks including, but not limited to:
    • Providing a variety of data or reporting to VP of Operations
    • Managing Talent Acquisition, Onboarding & Offboarding
    • Overseeing Performance Management, including new hire reviews and annual performance review process.
    • Overseeing Employee Relations, including advising managers on disciplinary action
    • Overseeing Compensation
    • Facilitating all employee benefits, including annual open enrollment.
    • Ensuring Compliance with local, state and federal laws; works with department VPs on Risk Mitigation.
    • Oversees Volunteer Program
    • Serving as back-up to VP of Operations for Payroll Processing.
  • Receive some praise and feedback from your supervisor.
  • You’ll manage recurring annual projects in an organized and timely manner, ensuring support for all levels of management, when needed.
  • You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
  • Time to go home and know that today: You. Made. A. Difference.

Work week:

  • Monday thru Friday, 8:30-5:30. That’s right, no weekends!
  • Hybrid work schedule with the ability to work from home three days a week depending on in-office responsibilities.

Required:

  • High school diploma or equivalent.
  • Minimum of 5 years of progressive Human Resources experience.
  • Exceptional interpersonal and communication skills.
  • Demonstrated ability to handle confidential information with highest level of discretion.
  • Ability to work in a Windows based environment

NOTE: we recognize imposter syndrome is real. If you do not perfectly fit every characteristic, we strongly encourage you to apply. Show us your individual shine, demonstrate your ability to learn, illustrate your capacity for determination and we can teach the rest.

Preferred experience (Desired, but not required!):

  • Previous experience in a financial institution.
  • Some college coursework, or a Bachelor’s Degree in HR Management, Psychology, or related field.
  • Professional certification, such as SHRM-CP, SHRM-SCP, or PHR.

Job Type: Full-time, Exempt

Starting Annual Salary: $60,000 – $66,500

Make a direct impact.

Propose solutions.

Be appreciated for your successes.

Create positive energy.

Laugh daily with coworkers.

Enjoy work.

Your voice, professional and personal development, and individuality will be valued at Trailhead.

Trailhead Credit Union is seeking a part-time service-oriented, member-centric individual to join our branch on SE Divisions Street. The Member Service Teller (MST) will work with a dynamic team to serve our membership face-to-face, and through other mediums daily.

What Your Day Looks Like:

  • Start your day with a cup of coffee
  • Get ready to be the face of the credit union! Prep your work station so that you’re ready to take on the day!
  • Check in with your co-workers; make some jokes.
  • Complete a variety of transactions to meet our member’s unique needs. Give members an experience to remember!
  • Assist members of Trailhead Credit Union in person, via telephone, snail mail, email, or online through our app.
  • Replace debit/ATM/credit cards as needed.
  • Take a break! Dine at a local restaurant or our breakroom.
  • Back to being a Rockstar: You will spend most of your day problem-solving, listening, and providing answers to a variety of our member’s requests including processing transactions, mobile banking or app help, loan payments, basic questions about credit union products, and more!
  • Receive some praise and feedback from your supervisor.
  • You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
  • Time to go home and know that today: You. Made. A. Difference.

Work week:

  • Monday thru Friday; that’s right, no weekends!

Required:

  • High school diploma or equivalent
  • Minimum of 1 year of previous cash handling experience (your previous experience at a coffee shop, fast food restaurant or retail store are valuable here!)
  • Ability to provide exceptional customer service
  • Demonstrated ability to communicate professionally and provide our members with excellent, prompt service.
  • Knowledge of windows products

NOTE: we recognize imposter syndrome is real. If you do not perfectly fit every characteristic, we strongly encourage you to apply. Show us your individual shine, demonstrate your ability to learn, illustrate your capacity for determination and we can teach the rest.

Preferred experience (Desired, but not required!):

  • Previous teller experience
  • Some college coursework, including successful complete of college-level accounting or math courses

Job Type: Part-time, 29 scheduled hours per week

Hourly Pay: $17.50 – $19.25 per hour depending on experience & skillset

Make a direct impact.

Propose solutions.

Be appreciated for your successes.

Create positive energy.

Laugh daily with coworkers.

Enjoy work.

Your voice, professional and personal development, and individuality will be valued at Trailhead.

Trailhead Credit Union is seeking a service-oriented individual to join our branch on Historic Mississippi Avenue. The Member Service Teller (MST) will work with a dynamic team to serve our membership face-to-face, and through other mediums daily.

What Your Day Looks Like:

  • Start your day with a cup of coffee
  • Get ready to be the face of the credit union! Prep your work station so that you’re ready to take on the day!
  • Check in with your supervisor & co-workers; get updates on what’s new for the day and make some jokes.
  • Complete a variety of transactions to meet our member’s unique needs. Give members an experience to remember!
  • Assist members of Trailhead Credit Union in person, via telephone, snail mail, email, or online through our app.
  • Replace debit/ATM/credit cards, as needed.
  • Take a break! Dine at one of the many delicious local food spots.
  • Back to being a Rockstar: You will spend most of your day problem-solving, listening, and providing answers to a variety of our member’s requests including processing transactions, mobile banking or app help, loan payments, basic questions about credit union products, and more!
  • Receive some praise and feedback from your supervisor.
  • You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
  • Time to go home and know that today: You. Made. A. Difference.

Work week:

  • Monday thru Friday; that’s right, no weekends!

Required:

  • High school diploma or equivalent
  • Minimum of 1 year of previous cash handling experience (your previous experience at a coffee shop, fast food restaurant or retail store are valuable here!)
  • Ability to provide exceptional customer service
  • Demonstrated ability to communicate professionally and provide our members with excellent, prompt service.
  • Knowledge of windows products

NOTE: we recognize imposter syndrome is real. If you do not perfectly fit every characteristic, we strongly encourage you to apply. Show us your individual shine, demonstrate your ability to learn, illustrate your capacity for determination and we can teach the rest.

Preferred experience (Desired, but not required!):

  • Previous teller experience
  • Some college coursework, including successful complete of college-level accounting or math courses

Job Type: Full-time

Hourly Pay: $17.50 – $19.25 per hour depending on experience & skillset

Apply Now

Please email your resume with a cover letter explaining your interest in the position.

Email: hr@trailheadcu.org

Disclosures

Equal Opportunity Employer