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Member Services
Branch Locations
Division: 3354 SE Division Street
Mississippi: 3904 N Mississippi Avenue
Old Town: 221 NW Second Avenue
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Branch Closures
We observe these holiday closures
2024
Martin Luther King, Jr. Day—Monday, January 15
Presidents’ Day—Monday, February 19
Memorial Day—Monday, May 27
Juneteenth—Wednesday, June 19
Independence Day—Thursday, July 4
Labor Day—Monday, September 2
Indigenous Peoples’ Day—Monday, October 14
Veterans Day —Monday, November 11
Thanksgiving—Thursday & Friday, November 28 & 29
Christmas Day—Wednesday, December 25
2025
New Year’s Day—Wednesday, January 1
Martin Luther King, Jr. Day—Monday, January 20
View Commonly Asked Questions
For an ACH or Electronic Transfer to Trailhead, please provide the following information:
- Your name
- Trailhead Routing & Transit (ABA) Number: 323075563
- Your 6-digit account number
- Specify whether deposit should go to Checking or Savings
Yes, please notify us when you are traveling so that we can put a travel note on your account. Please ensure we have a good phone number so Visa’s Fraud Prevention system can reach you to confirm or deny any purchases that seem out of the ordinary.
The Monthly Qualification Cycle goes from the last day of the month to the next to last day of the next month. Monthly Qualification Cycle dates are not the same as our Statement Cycle dates.
| Cycle Begins | Cycle Ends |
| December 31 | January 30 |
| January 31 | February 27 (February 28 during leap year) |
| February 28 (February 29 during leap year) | March 30 |
| March 31 | April 29 |
| April 30 | May 30 |
| May 31 | June 29 |
| June 30 | July 30 |
| July 31 | August 30 |
| August 31 | September 29 |
| September 30 | October 30 |
| October 31 | November 29 |
| November 30 | December 30 |
To qualify for your account’s rewards, all of your account’s qualifying transactions must post and settle to your Kasasa Cash or Kasasa Cash Back account within the Monthly Qualification Cycle dates stated above. Transactions bundled together by merchants and received by our institution as a single transaction count as a single transaction for the purpose of earning your account’s rewards. Account transactions and activities may take one or more days to post and settle to the account and all must do so during the Monthly Qualification Cycle in order to qualify for your account’s rewards.