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What can I do to further protect my account?

  • Set up a strong Online Banking username and password that you do not use anywhere else (e.g. Do not use the same username/password for your email as you do for Online Banking)
  • Do not share your password with anyone, including Trailhead staff.
  • If you believe any of your devices or accounts have been compromised (Malware, hacking, 3rd party breach, etc.) change both your username and password on your account.
  • Set up Account and Security email alerts using the Trailhead Mobile App and Online Banking Service.
  • Keep a close eye on your account balances so that you can recognize any suspicious transactions.
  • Use the Card On/Off functionality within the Trailhead Mobile App and Online Banking service to disable your debit/credit cards when they are not being used.


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