Old Town Branch
In the heart of the city, we are proud to be part of Portland’s oldest and most historic neighborhood.
221 NW Second Ave, Ste 100
Portland, OR 97209
Trailhead is proud to be part of Portland’s oldest and most historic neighborhood. Our Old Town Branch is also connected to our corporate headquarters. We have been in this location for nearly 40 years and have been part of the Old Town and downtown neighborhoods since 1935.
Historically, the neighborhood was Portland’s original urban core. Today, Portland’s Old Town Chinatown neighborhood is a diverse mix of office buildings, shops, restaurants, nightclubs, galleries, and social service organizations. It is home to attractions such as Portland Saturday Market and Lan Su Chinese Garden.
Monday: 9:00 a.m. – 5:00 p.m.
Tuesday: 9:00 a.m. – 5:00 p.m.
Wednesday: 9:00 a.m. – 5:00 p.m.
Thursday: 9:00 a.m. – 5:00 p.m.
Friday: 9:00 a.m. – 5:00 p.m.
Services at this Branch
- Open an Account
- Apply for a Loan
- Coin Counter
- ATM – Accepts Deposits
- Shared Branching Network
- Notary Services
- Meet with a Financial Advisor (by appointment)
We are located just one block west the “Old Town/Chinatown” stop on MAX on the corner of NW Second and Everett (221 NW Second Avenue, Suite 100). A parking lot with three free spaces for members is located behind the building off of 3rd Avenue.
Martin Luther King, Jr. Day—Monday, January 17
Presidents’ Day—Monday, February 21
Memorial Day—Monday, May 30
Juneteenth (observed)—Monday, June 20
Independence Day—Monday, July 4
Labor Day—Monday, September 5
Indigenous Peoples’ Day—Monday, October 10
Veterans Day—Friday, November 11
Thanksgiving —Thursday & Friday, November 24 & 25
Christmas Day (observed)—Monday, December 26
New Year’s Day (observed)—Monday, January 2
Martin Luther King, Jr. Day—Monday, January 16
Meet Our Team
Kyle enjoys being able to help members through difficult times, and being a partner with them when they enjoy success, especially if we were instrumental in helping them achieve that success or those dreams. Along those lines, Kyle’s favorite aspect of Trailhead is that we are a family of people that really care about what we do, how we do it, and most importantly, WHO we do it for. Kyle took a tour around the western states before settling in Portland where he fell in love with how green it is – thanks to our rain. He also enjoys Portland’s food culture and being able to sit outside to enjoy a meal or drink with friends.
Louisa (Lou) Xavier
Senior Mortgage Officer
If you’ve ever worked with Lou, you know that she loves solving problems and ensuring that members are happy and satisfied. One of her favorite things about Trailhead is the diversity of our membership and the people and communities that we help. Lou loves to read because it takes her into a whole different world; she especially loves The Outlander series by Diana Gabaldon, which has inspired her dream of visiting Scotland someday. Born and raised in the Portland proper, Lou can often be found taking drives to her favorite places in the Gorge, Hood River, and Oregon coast.
Member Service Officer
A native of Hawaii, Elliott has now earned his webbed feet in Portland, although he still dislikes our winters! He loves that Portland is a small city, with the amenities of a large city and counts Waterfront Park, LanSu Chinese Garden, and Portland Japanese Garden as some of his favorite spots. Elliott enjoys creating relationships and solving problems for our members and appreciates that he gets to be himself and share his personality at Trailhead. His favorite quote comes from Dita Von Teese: “You can be the ripest, juiciest peach in the world, and there’s still going to be somebody that hates peaches.”
Serena Imani Korn
Member Service Teller
Serena was born and raised in Olympia, Washington, but has called the Portland area home for the past five years. She is funny, kind, and loud (in a good way) and loves working at Trailhead because she gets to share her unique personality knowing that she’s valued for who she is, just like all of our members. Serena enjoys thrift shopping, small road trips, baking, doing all sorts of arts and crafts, and she has an immense collection of VHS tapes! She dreams of visiting New Zealand and the Mediterranean, but while in Portland, she loves spending time at the rose gardens at Peninsula Park and Cathedral Park in St. John’s.
Karla Bravo Rayon
Member Account Specialist
Meet Karla! When she’s not playing with her daughters and her dog (a Blue Heeler/Blue Nose Pit) named Moo, you might find Karla getting a new tattoo or binge-watching shows and movies. Originally from Villa Guerrero Municipal, Mexico, Karla enjoys Portland for its cultural diversity, the Rose Garden at Peninsula Park, and restaurants like Siri Thai. Her favorite book is Evicted: Poverty and Profit in the American City by Mathew Desmond where he says, “Sometimes, the truth comes out slow.”
Member Service Teller
Manuel enjoys helping members with their banking needs and putting a smile on their faces. He was born in Mexico and moved to Hillsboro when he was two years old, and enjoys Portland for our beautiful waterfront, the amazing buildings, and the night life it has to offer. Self-described as caring, funny, and loyal, Manuel enjoys books from Steven King, pencil drawing, getting into drag, and he dreams of traveling to Italy someday.
Did you know...
The population of the Old Town neighborhood
Number of trailhead employees working at this location
Year the Skidmore fountain was built
Number of dog biscuits handed out to our furry branch visitors last year
The year Trailhead moved into this building at 221 NW 2nd Ave
The number of bus lines using the stop outside our front door on NW 2nd & Everett.
The easy way to become a member or apply for a loan.