Checking and Savings Support

Kasasa Cash Checking is a free checking account that rewards you with cash through massive dividends and ATM fee refunds when you meet monthly qualifications like using your debit card, receiving eStatements, and having an ACH transaction. Premium Checking is a free checking account with all of the extra services you need, and no need to change the way you like to bank.

If you know the current PIN, call 866-599-5617 and select option 3 to change the existing PIN. If you have forgotten your PIN, please contact us either in-person, by calling 503-220-2592, or by sending a secure message through Digital Banking.

For security purposes, we do not have access to any card PINs. If you have forgotten your PIN, please contact us either in-person, by calling 503-220-2592, or by sending a secure message through Digital Banking.

Yes, please notify us when you are traveling so that we can put a travel note on your account. Please ensure we have a good phone number so Visa’s Fraud Prevention system can reach you to confirm or deny any purchases that seem out of the ordinary.

A debit card for a new account should arrive via USPS in 7-10 business days.  For cards nearing the expiration date, a new reissued card with expanded expiration date will arrive via USPS early in the month of expiration.

The first time you order checks you need to contact a Member Service representative at 503.220.2592 so we can get them ordered. After the first order you can continue to call in or order them yourself through Online Banking.

APY stands for Annual Percentage Yield. It refers to how much money you earn on a deposit over a year, taking into account compounding interest.

Your funds at Trailhead are insured up to $250,000 by the National Credit Union Share Insurance Fund (NCUSIF), a division of the National Credit Union Administration (NCUA). The $250,000 in insured funds are per individual depositor, per ownership category. “Ownership category” refers to account type, usually single or joint. If you have a single and a joint account at Trailhead, both are insured up to the $250,000 limit. IRA accounts are insured separately up to $250,000.

Trailhead's routing number is 323075563.

For an ACH or Electronic Transfer to Trailhead, please provide the following information:

• Your name
• Trailhead Routing & Transit (ABA) Number: 323075563
• Your 6-digit account number
• Specify whether deposit should go to Checking or Savings

Automated Clearing House (ACH) is an electronic network for financial transactions in the United States. ACH processes large volumes of credit and debit transactions in batches. ACH credit transfers include direct deposit, payroll, and vendor payments. ACH direct debit transfers include consumer payments on insurance premiums, mortgage loans, and other kinds of bills.

When you authorize a merchant to debit your account, the merchant should include information, or a statement, about the timing of the payment.

The following is needed for a wire:  

Receiving Financial Institution ABA /Routing Number	311990511
Receiving Financial Institution Name	Catalyst Corporate Federal Credit Union
Receiving Financial Institution Address	6801 Parkwood Blvd Plano, TX 75024
Beneficiary Name	Trailhead Credit Union
Beneficiary Account Number	323075563
Originator to Beneficiary Information or Additional Information Line	Apply to (Member's Name), Member's Account Number

An IRA account at the credit union is an insured tax shelter. You can make deposits into it and have them insured up to $250,000. The rate of return on IRAs at the credit union are set by the credit union and you have a choice to use the IRA Share Savings, and/or an IRA Certificate of Deposit. Your employer would be the best source of information on what they offer.

This amount is determined by the IRS and can be found here: IRS - IRA Contribution Limits

Both Traditional and Roth IRAs provide tax breaks. But it’s a matter of timing when you get to claim them. Traditional IRA contributions are tax-deductible on both state and federal tax returns for the year you make the contribution; withdrawals in retirement are taxed at ordinary income tax rates. Roth IRAs provide no tax break for contributions, but earnings and withdrawals are generally tax-free. Please consult your tax professional or financial planner for further guidance.

You can take a withdrawal at any time, but there may be tax implications for doing so if it is before retirement age. We do not provide loans from IRAs at the credit union.

Your Regular Share Savings account establishes your membership and buys you a “share” in the Credit Union. All members must have a Regular Share Saving account. Kasasa Saver is a free, high-interest savings account linked to your free Kasasa Cash checking account. The rewards you earn on your Kasasa Checking account are automatically deposited into your Kasasa Saver account every month.

APY stands for Annual Percentage Yield. It refers to how much money you earn on a deposit over a year, taking into account compounding interest.

Your funds at Trailhead are insured up to $250,000 by the National Credit Union Share Insurance Fund (NCUSIF), a division of the National Credit Union Administration (NCUA). The $250,000 in insured funds are per individual depositor, per ownership category. “Ownership category” refers to account type, usually single or joint. If you have a single and a joint account at Trailhead, both are insured up to the $250,000 limit. IRA accounts are insured separately up to $250,000.

Money Market Savings is a tiered savings account with rates that get higher with higher balances. It is a liquid account with a $2500 minimum deposit.

With a Certificate Account, you’ll earn higher dividends than with a regular savings account and your rate will be locked in for the term of the Certificate.